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Business Debt Collection

Collecting unpaid invoices

25 years’ experience has shown that once an unpaid invoice has been passed to a 3rd party to collect, 90% of customers customer will be more inclined to engage with in the repayment process to try to settle the debt. What's more, if you choose to keep them as a customer we've found that they then become less likely to abuse your payment terms in the future. 

Dukes has experience in collecting unpaid invoices for a wide range of clients across the country, from independent traders and SMEs to major blue chip organisations and Local Authorities.

No matter how big or small your debt is, we can help you.


The Recovery Process

Upon instruction we will begin the recovery of your unpaid invoices by writing to your customer. Our first letter will inform them that the undisputed debt has been passed to Dukes Bailiffs Limited to collect and will advise them of the date in which they must make payment.

*On average, you can expect that we will receive payment from your customer in 7 to 30 days from the date of our first letter.*

In situations where your customer ignores our correspondence, a Debt Collection Agent will visit their property. Using skilled negotiation and communication methods our Agents are able to recover the debt during the visit, irrespective of how long it has been outstanding.

Once we have recovered your unpaid invoice(s), the monies will be remitted to you within 48 hours.


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