Ranked #50 in the UK’s Best Workplaces™
Build your career at Dukes
Our people are at the heart of our continuing success, and whether you’re new to the world of work or have a lifetime of experience, there’s something for everyone at Dukes. If you’re looking for your next role in London, Staffordshire, or in field-based positions, explore our current vacancies below.
A Great Place to Work™
At Dukes, we’re proud to be recognised for our culture, fairness and commitment to doing the right thing for our people and for the communities we serve.
Top 50 UK Best Workplaces™ (Medium Organisations) at the UK’s Best Workplaces Awards 2026, and were also recognised as one of the UK’s Best Workplaces for Development, Wellbeing & Women™ 2026, Dukes is proud to be recognised for our great culture, a recognition based entirely on the feedback of our team. We’re also externally certified as a Great Place to Work® and are a Disability Confident Employer, committed to creating a fair, accessible, and inclusive workplace.
Our Values
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​Family
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Conscience
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Respect
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Excellence
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Service
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Trust
Our values guide how we work every day, and we bring them to life through our annual CREST Awards - individual and peer-nominated recognition for colleagues who’ve truly lived a value all year long.
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Employee Experience & Workplace Culture
100%
Of employees say they feel welcomed when they join the company
95%
Are confident in the company’s future direction and success
95%
Management is honest & ethical in its business practices
95%
Feel treated as full members of the team regardless of position
Survey conducted internally among employees in 2025.
Current Vacancies
Multiple locations
Full-time: Monday–Saturday (5 days)
Field-based
Join Dukes during an exciting phase of growth. We’re recruiting across London, Rhondda, Buckinghamshire, West-Midlands and Gloucester.
Stone, Staffordshire
Full-time
Hybrid
You will be responsible for handling inbound or outbound calls, live chat, and emails, to collect overdue payments and arrange payment plans.
Stone, Staffordshire
Full-time
Hybrid
Join our Operations department, ensuring all quality standards are upheld.
Stone, Staffordshire
Full-time
Hybrid
Overseeing a team of Enforcement Agents with the support of the Senior Enforcement Agents, with overall responsibility for Enforcement Agent performance including collections, quality, complaints, absence
and accuracy.
London, Midlands, Lincolnshire
Full-time
Hybrid
Responsible for conducting in-person debtor investigations and managing enforcement and collections through negotiation and support.
Stone, Staffordshire
Full-time
Hybrid
Join our busy Administration team, building client relationships, handling customer interactions, and responding to queries via social media.
Stone, Staffordshire
Full-time
Hybrid
Providing day-to-day IT support across the business, ensuring colleagues have the technology, systems and equipment they need to work effectively.
Life at Dukes
At Dukes, we’ve built a supportive, family-friendly culture where every colleague is valued. We invest in our people through structured development programmes, industry-recognised training, and opportunities to grow, personally and professionally.
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Our culture is friendly and collaborative, grounded in shared values that guide how we work with each other, our clients, and the communities we serve.
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Pictures right include: fundraising days, corporate events and social events
Flexible Ways of Working​
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Many of our roles are hybrid, combining the flexibility of remote work with regular face-to-face collaboration to stay connected, share ideas, and support one another.
Please note: some roles are office-based or field-based, depending on operational needs. Check the individual job listing for details.
High Professional Standards
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We operate to the highest professional standards, with a commitment to compliance, integrity, continuous improvement and excellence in everything we do.
Our Locations
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Our head office and main operational hub is based in Staffordshire, with a second office in Central London supporting our commercial team. These locations bring teams together for training, development and cross-department collaboration.