"We treat customers individually"
We’re a privately-owned, family run business that provides recovery services to the public and private sector.
A large proportion of our recovery services are provided to local authority clients who instruct Dukes to enforcement priority debts. These debts cover council tax and business rates. In brief, provide recovery services to the private sector which includes removal of, collection of unpaid invoices and provide recovery solutions to commercial landlords. In 2016, Dukes expanded into the High Court Industry, meaning Dukes can now recover a debt under a High Court Writ of possession.
Dukes has been established for 26 years. We continue to build our reputation as reliable provider of ethical enforcement with high collections, and low level complaints. Our team stand shoulder-to-shoulder with our customers, which is why all front facing staff receive extensive training when joining the company prior to liaising with customers.
We’re a family run business, with strong ethics at the core of everything we do
We recover undisputed debts on behalf of businesses, individuals, landlords and local authorities
We do not buy debts from third parties
Our Enforcement Agents are located all across the country
We’re based in three offices in the UK
In 2018 we celebrated 25 years in business
We heavily invest in providing an accessible, efficient service for our customers (the debtor)
Our company ethos is centred around the belief that people should pay for goods and services that they receive
We cannot employ anyone who has a CCJ against their name, or who is currently in debt
We have been nominated for many awards including: Family Business of the Year, Professional Services Of The Year, Specialist Collections & Recoveries Business
We are regulated by the Financial Conduct Authority