"We treat customers individually"
Dukes is a privately-owned, family run business that provides enforcement and debt recovery services to the public and private sector in the UK.
Established for 26 years, Dukes continue to build a reputation as leading provider of ethical enforcement. Our promise to clients is to provide an efficient, professional service that delivers high collections and low level complaints.
Our team stand shoulder-to-shoulder with our customers, which is why all front facing staff receive extensive training when joining the company prior to liaising with customers.
All activity complies with the National Taking Control of Goods and the Financial Conduct Authority guidelines, and all of our enforcement agents are certificated by the county court.
We’re a family run business, with strong ethics at the core of everything we do
We recover undisputed debts on behalf of businesses, individuals, landlords and local authorities
We do not buy debts from third parties
Our Enforcement Agents are located all across the country
We’re based in three offices in the UK
In 2018 we celebrated 25 years in business
We heavily invest in providing an accessible, efficient service for our customers (the debtor)
Our company ethos is centred around the belief that people should pay for goods and services that they receive
We cannot employ anyone who has a CCJ against their name, or who is currently in debt
We have been nominated for many awards including: ‘Family Business of the Year’, ‘Professional Services Of The Year’, ‘Specialist Collections & Recoveries Business’
We are regulated by the Financial Conduct Authority