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Dukes use LiveChat as another way to engage with your customers

At Dukes, we have a dedicated team who look examine trends in our customers behaviour, whilst assessing trends in technology. 

In 2015, we implemented a Livechat facility to our dedicated customer website Dukes Debt Online to enable customers to communicate with our Client Services Administrators at their convenience. We have found this method of communication increasingly popular over the first few months of implemenation and we are pleased that it is being utilised by a  variety of different customers, including those who we consider to be vulnerable. 

 

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