We have been shortlisted for two Credit Connect, Credit & Collections Awards!

We are excited to share that we have been shortlisted for two prestigious awards at the Credit Connect, Credit & Collections 2024 Awards! This recognition highlights our continued dedication to modernising enforcement. These nominations mark the third time this month our technologies have been shortlisted for awards, following our recent recognition for the ‘Best Use of Technology’ award.

Our innovations have earned a spot in the following award categories:

💙Innovation in Collections & Recoveries
This award celebrates innovations in collections and recoveries technology, acknowledging companies that have revolutionised the sector with creative and effective solutions.

💙 Artificial Intelligence in Credit & Collections Solution
This award recognises advancements in AI-powered credit and collections solutions, rewarding those that implement AI in impactful, practical ways across the sector.

The two shortlisted technologies are our Visit Genius and AI Chatbot, Duke:

📍 Visit Genius is our bespoke, AI-powered route-planning software that optimises our Enforcement Agents’ schedules, ensuring greater efficiency and productivity. Visit genius has proven to make a huge difference to our business.

🤖 Duke is the first of its kind in our industry, and it's far more than just a typical chatbot. Available 24/7, Duke offers instant, reliable support, always ready to assist whenever needed. What truly sets Duke apart is its ability to communicate naturally with people, providing a seamless, human-like experience for debtors.

We’re eagerly awaiting the results, which will be announced on November 7th in Manchester. Stay tuned for updates as we hope to achieve the same success we had at the IRRV Performance Awards! Good luck to all the finalists—we’ll see you there! Wish us luck!