The MALG Virtual Connect is a one-day event on 25 March 2021 (during Debt Awareness Week) offering the opportunity to engage in discussion and debate on hot topics and network with others from across the whole debt landscape. The interactive sessions will provide ample opportunity for questions & answers and dedicated networking time will be built into the programme.

Dukes is delighted to be confirmed as one of few sponsors for this event.

Outline of Programme:

08:45 – 09:00     Room opens to admit participants

09:00 – 09:10     Welcome and informal networking

09:10 – 09:30     Networking Ice breaker

09:30 – 09:45     Introduction to the MALG Virtual Away Day and overview of the event

• Bob Winnington, Chief Executive, MALG

09:45 – 09:50     Housekeeping/IT and explanation of how the event will run

09:50 – 10:20     Keynote presentation: Maximising and Measuring Social Value in 2021, Ben Carpenter, CEO, Social Value International

The session will cover: What is social value? The ‘triple bottom line’. How focusing on and measuring social value can help those that are most vulnerable and create a better society overall.

10:20 – 11:00     Panel session: Social Value and the debt landscape, Chaired by Paul Smee, Chair of MALG, with panellists:

• Ben Carpenter, CEO, Social Value International

• Chris Leslie, CEO, Credit Services Association

• Carole Kenney, CDER Group

• Gareth McNab, Christians Against Poverty

• Matthew Hooper, Crown Commercial Services

11:00 – 11:30     Comfort Break / Networking Time

11:30 – 12:30     AM Breakout sessions (choose from 2)

• Breathing Space: Implementation

  • Victoria Page-Franklin, Insolvency Service

  • Dawn Kirsopp, Citizens Advice

  • other tbc

• Managing the post Covid-19 ‘debt tsunami’

  • Sara Little, Money and Pensions Service

  • Richard Lane, StepChange Debt Charity

  • Nicki Bond, Money and Mental Health Policy Institute

  • Anna Hall, Citizens Advice

12:30 – 13:30     Lunchtime, Learning & Networking Opportunities

• 12:45 – 13:30 Room One: open networking room

• 12:45 – 13:30 Room Two: Money Mindset Masterclass with Lisa Michaels, Intuitive Life, Positive Psychology Mindset Coach

13:30 – 14:30     PM Breakout sessions (choose from 2)

• Vulnerability: Translating the FCA’s expectations into outcomes

• Chris Fitch, Money Advice Trust

• Insolvency options: How does the IVA market need to change?

  • Melia Hurst, Lester Aldridge

  • Paul Mason, Creditfix

  • Lou Yates, The Insolvency Panel (TIP)

  • Peter Tutton, StepChange

14:30 – 15:00     Event Round-up discussion led by:

• Sebrina McCullough, MALG Conference Committee Chair, Financial Wellness Group

To book your space visit: https://malg.org.uk/virtualconnect2021/