Vulnerability is a term that is used often in the recovery sector, but with no exhaustive definition and with individual circumstances to be considered, it can, at times, be hard for to identify who genuinely fits into this category.

The reality
In 2020, the nation was hit hard with a pandemic that nobody was expecting. Fast forward 11 months and here we are today in a similar lockdown to how it all began. The scale of the pandemic has caused hardship and vulnerability for many across the nation, with people losing jobs, others losing family members, and many suffering reduced levels of income on a long term or temporary basis.

Now more than ever, Local Authorities and enforcement companies alike, have a key role to play in the early identification of vulnerable debtors whose circumstances affect their ability to manage their finances and take control of their debt(s).

Identifying vulnerability
To provide guidance on this subject, our Revenue expert, Julie Smethurst, will be joining Destin Solutions Ltd Webinar on 20th January to lead ‘Identifying Vulnerability: what you need to look out for.’ Julie will be drawing upon her 30 years’ experience in the recovery industry to share her latest advice on how to address vulnerability; covering the skills required and discussing the key questions to ask. Her session will also reference the Mental Capacity Act 2005, where she will discuss the difference between mental health and mental capacity, and examine its five statutory principles, to outline how this can impact a debtor’s ability to make sound financial decisions.

For the full agenda, please visit Destin Solutions Ltd

Book your space
The webinar will take place at 11am-11:45am on 20 January 2021.
Spaces on this webinar are limited and will be given to delegates on a first come, first served basis. Reserve your (virtual) seat today.