Tracing services don't just find debtors, they protect your business

Tracing

Debtor tracing services offer a fast and effective way to trace debtors who are unresponsive or have disappeared, but they can offer much more than this when it comes to protecting you and your business. You might be tempted to try to track down a client or customer yourself. However, a tracing service can help to avert any complications or issues that you might inadvertently run into while trying to make contact with a debtor.

Lower risk, higher rewards for your business

Tracing agents follow legal rules which mean that they trace and contact debtors in an ethical and reasonable way. Using their services can prevent you from accidentally opening your business up to complaints and possible legal action from a debtor who believes you have harassed them. Even acts like tracking the debtor down on social media or asking other businesses to pass on messages can count as harassment. General Data Protection Regulation (GDPR) rules govern what the information that you keep about customers and clients can be used for. Using a tracing agent can also ensure that you don't accidentally fall foul of these rules by disclosing information about the debt. In addition, debtor tracing can help to avoid potential civil court or police action that could be brought against you if a debtor were to argue your own tracing efforts were inappropriate.

Protecting your reputation

It isn't just legal issues that a tracing service can protect you from. Speaking to associates, colleagues or clients about the debtor while trying to gather information about them can lead to difficult conversations that may reflect badly on your business. In addition, your efforts to locate one or more absconded debtors can see you spending a large amount of your time on the phone or researching online, instead of being able to focus on your current clients.

Choosing a trusted and experienced tracing agent can help you quickly and ethically locate debtors who owe you money. Dukes has over 26 years' experience tracing people and uses advanced software and state of the art technology to locate individuals and businesses. To find out how the expertise of Dukes' agents can help you trace an absconded debtor, contact Dukes Bailiffs today.