Celebrating eight years of partnership and innovation with Denbighshire County Council
We proudly celebrate eight years of a successful partnership with Denbighshire County Council (DCC), a collaboration that continually exceeds traditional service boundaries. A key figure in this flourishing partnership is Caroline Gray, DCC’s dedicated Client Relationship Manager, whose local expertise and commitment have been instrumental in our ongoing success.
New 'Pay-by-Bank' Solution and Open Banking Integration at Dukes
At Dukes, a leading Enforcement and Debt Recovery company in the UK, we consistently strive to enhance our service for customers and clients. In our commitment to streamline repayments and assist debtors in breaking free from debt, we proudly introduce Ecospend’s 'Pay-by-Bank' solution, also known as Online Banking.
As society increasingly leans towards a cashless era, shaping customer preferences for debt repayments, we stay ahead by seamlessly integrating Open Banking into our extensive list of payment methods.
Achieving Excellence in Data Security: Our Successful Cyber Essentials Re-Assessment
Celebrating a significant achievement, we are thrilled to announce the successful completion of our Cyber Essentials re-assessment. This milestone, following our initial accreditation in 2021, highlights our commitment to data security. The new certification assures our clients and customers that their sensitive data, integral to our operations, is protected against all cyber threats.
Appointment of 5 year enforcement contract with Eastbourne and Lewes Council
This achievement comes after three years of dedicated collaboration with the councils, during which we efficiently managed their recycled debt.
Rebecca Gaffney passes IRRV Level 3 Certification with flying colours
This week I received the results for my third and final IRRV exam. Upon opening the portal and reading the words ‘distinction’ I couldn’t believe it…
Looking back on the past 28 years
On 1 June 1993, Dukes was born! Supported by my wife, Elaine, and my business partner at that time, we started Dukes with the sole purpose of executing Warrants of Arrest for the non-payment of Community Charge.
Should Mental Health Awareness only be reserved for one week per year?
As we begin Mental Health Awareness Week 2021 and look at the opportunities it provides for the whole of the UK to start conversations about Mental Health, and connect with one another for help and advice, a question I ask myself is “so how do we maintain this momentum going forward?”
Debt Awareness Week 2021
We understand the crucial role we play in our customer’s journey to a life that is debt free, so to help support the campaign we will be sharing new content on our customer Facebook page all week, to encourage them to take #thefirststep.