The pioneer of ethical enforcement, Dukes Bailiffs Limited, is accredited by the Enforcement Conduct Board
Dukes is accredited by the Enforcement Conduct Board; the independent oversight body for the debt enforcement sector in England and Wales. As the pioneer of ethical enforcement, we support the work that the ECB carries out to achieve its mission to ensure that everyone experiencing enforcement action is treated fairly and protected from bad practices.
Our aim is to recover money for our clients whilst helping debtors get out and stay out of debt through realistic payment arrangements, and fair treatment throughout the recovery lifecycle.
Appointment of 5 year enforcement contract with Eastbourne and Lewes Council
This achievement comes after three years of dedicated collaboration with the councils, during which we efficiently managed their recycled debt.
East Riding of Yorkshire Council appoint Dukes for a four year enforcement contract
This is a significant contract that not only strengthens our Yorkshire presence but also enhances our regional influence as it is positioned beside our long-standing client, Hull City Council.
Revolutionising debtor communication by embracing Chatbots
In the digital age, where instant gratification and swift responses have become the norm, businesses must adapt to evolving customer expectations. At Dukes, we are at the forefront of this communication revolution, harnessing the power of chatbots to provide unparalleled debtor accessibility and support.
Introducing Ian Ferguson IRRV HONS, MA Client Development Manager
Earlier this week, Ian Ferguson joined us in the role of Client Development Manager, North. This role is a new challenge for Ian, following 40 years working in the public sector, specialising in Revenues and Benefits.
Introducing our new Client Relationship Manager, Simon Neal
We are thrilled to announce Simon Neal has stepped into the role of Client Relationship Manager.
Dukes win 'Outstanding Enforcement Agent' at the CIVEA Awards
We are so proud to share the news that Dukes were the winners of the ‘Best Enforcement Agent’ award for our EA, Mike Bytheway.
Dukes is going electric
In March we began the first phases of making out fleet electric by introducing three new Electric Kia E Niro vehicles to selected agents.