Enforcement Conduct Board CEO shadows Dukes agent
Earlier this month Chief Executive of the Enforcement Conduct Board, Chris Nichols, returned to our head office for a day with one of our Enforcement Agents. Being new to the Enforcement industry, Chris wanted to experience first hand how Enforcement Agents at Dukes carry out enforcement to a high standard.
Educating the next generation to break the cycle of debt
As part of our recovery strategy, we are committed to helping our customers get out and stay out of debt. We've recently taken this one step further with a project aimed at helping young communities break the cycle of debt, through educational videos to be showcased in schools across the country.
Introducing Ian Ferguson IRRV HONS, MA Client Development Manager
Earlier this week, Ian Ferguson joined us in the role of Client Development Manager, North. This role is a new challenge for Ian, following 40 years working in the public sector, specialising in Revenues and Benefits.
We’ve retained Cyber Essentials Plus accreditation
Dukes is committed to ensuring data protection and cyber security is in place.
Earlier this month we secured the Cyber Essentials and Cyber Essentials Plus accreditation for a second year running.
Stop Loan Sharks
As debt collectors of local taxation and a variety of other debts, it’s important that our team, especially customer-facing staff know how to identify illegal borrowing, how to report the case and how to support to the vulnerable person. On 9 and 10 November, we welcomed England Illegal Money Lending to our head office…
