Celebrating success: Dukes wins Professional Services of the Year Award at Staffordshire Chamber of Commerce Business Awards
We are elated to announce that Dukes emerged victorious, claiming the 'Professional Services of the Year' award! Despite tough competition from impressive contenders like International Road Rescue & Trauma Consultancy and RAB Consultants, our commitment to providing professional, ethical, and fair services stood out.
This award cements Dukes as the go-to professional debt recovery service in Staffordshire.
Revolutionising debtor communication by embracing Chatbots
In the digital age, where instant gratification and swift responses have become the norm, businesses must adapt to evolving customer expectations. At Dukes, we are at the forefront of this communication revolution, harnessing the power of chatbots to provide unparalleled debtor accessibility and support.
Brighton & Hove continue their partnership with Dukes
We are thrilled and honoured to announce our successful re-appointment as the chosen partner for Brighton & Hove. As a long-standing member of the Brighton & Hove community, having worked with them for several years, we are deeply committed to retaining this valuable client.
In-house training strengthens Sheffield City Council's partnership with Dukes
Last year, Sheffield City Council faced a resourcing issue when one of their in-house enforcement team was unexpected taken absent from work for a prolonged period.
Dukes sponsor MALG’s annual Conference for fourth consecutive year
We are proud to be sponsoring the Money Advice Liaison Group (MALG) Conference for the four consecutive year. The MALG Conference, now in its 36th year, will gather 200 delegates from the entire debt landscape and will be held on 9 November 2023 at the Birmingham Repertory Theatre.
Enforcement Conduct Board CEO shadows Dukes agent
Earlier this month Chief Executive of the Enforcement Conduct Board, Chris Nichols, returned to our head office for a day with one of our Enforcement Agents. Being new to the Enforcement industry, Chris wanted to experience first hand how Enforcement Agents at Dukes carry out enforcement to a high standard.
Educating the next generation to break the cycle of debt
As part of our recovery strategy, we are committed to helping our customers get out and stay out of debt. We've recently taken this one step further with a project aimed at helping young communities break the cycle of debt, through educational videos to be showcased in schools across the country.